Month: October 2025

DischargeHUB: Scaling Solutions Across Newfoundland & Labrador to Free Up Bed Capacity and Clinician Time

At Bounce Health Innovation, we’re proud to support Newfoundland-born innovations that are delivering real improvements in healthcare delivery across the region and beyond. One standout company is DischargeHUB, a home-grown solution built in collaboration with NL Health Services and now scaling across Newfoundland & Labrador.

DischargeHUB digitizes and streamlines the non-medical discharge process, including arranging home oxygen, equipment delivery, fire inspection clearance, and family communication, so patients can return home safely and sooner while hospitals reduce the time patients spend in acute care awaiting discharge. The impact has been impressive, with the platform reporting a reduction in average patient length of stay by 2.5 days and approximately 5 hours of clinician time saved per patient.

With an average of 60 discharges managed each month so far, DischargeHUB estimates that its current usage will translate into 1,800 additional bed-days and 3,600 hours of clinical capacity freed up annually. This kind of scale matters in a province where delayed discharges represent one of the most significant barriers to timely care.

At Bounce, we’re honoured to have helped support and validate DischargeHUB’s journey from local pilot to provincial-wide rollout. Their success demonstrates how Atlantic Canadian innovation can address high-priority system challenges while creating meaningful value for patients, clinicians, and the health system alike.

For the full story, read the official release here.

TxtSquad: Built in Newfoundland, Scaling Canadian Innovation in Healthcare

At Bounce Health Innovation, we’re proud to spotlight companies that prove how made-in-Newfoundland solutions can strengthen healthcare across the country. TxtSquad, a St. John’s–based HealthTech company, is doing exactly that, expanding its proven patient engagement platform from Newfoundland and Labrador into Ontario.

Born in Newfoundland and developed in partnership with NL Health Services, TxtSquad is eliminating “hold music” from patient care through an AI-powered communication platform that helps clinics reduce no-shows, cut call volumes, and improve access to care. After demonstrating measurable success in public healthcare, TxtSquad is now scaling its impact to support healthcare teams in Ontario, showing that homegrown innovation can solve some of Canada’s biggest healthcare challenges.

In Newfoundland and Labrador, the scale of missed appointments is staggering, with hundreds of thousands each year costing the system millions. TxtSquad has already managed more than 115,000 appointments for over 36,000 patients, proving that better communication directly translates to more efficient care. The company projects that full provincial adoption could prevent more than 100,000 missed appointments annually in Newfoundland and Labrador alone.

TxtSquad’s expansion marks an important milestone for Canada’s healthcare ecosystem, demonstrating that Canadian-built, privacy-compliant (PIPEDA/PHIPA) digital tools can deliver scalable, accessible, and secure solutions for patients and providers alike.

At Bounce, we’re proud to have supported TxtSquad’s growth journey as they continue to turn local success into national impact. Their expansion into Ontario highlights how innovation developed here in Atlantic Canada can play a vital role in strengthening healthcare across the country.

Learn more about TxtSquad’s national expansion here.

Nucliq Biologics: Empowering Women’s Health with Gutcheck VIVO

At Bounce Health Innovation, we celebrate visionary companies that are reshaping healthcare in bold, transformative ways. One such company is Nucliq Biologics, a Newfoundland-based health tech firm that is pioneering personalized wellness for women through groundbreaking microbiome science.

Nucliq’s latest innovation, Gutcheck VIVO, is the first gut microbiome test designed specifically for women. Developed by a team of women scientists, Gutcheck VIVO offers personalized insights into how a woman’s gut health influences hormonal balance, mood, skin, metabolism, and more. This at-home test provides actionable recommendations to help women optimize their health and well-being.

The launch of Gutcheck VIVO marks a significant milestone for Nucliq Biologics, highlighting their commitment to advancing women’s health through cutting-edge science. By focusing on the unique needs of women, Nucliq is empowering individuals to take control of their health with personalized, science-backed insights.

At Bounce, we are proud to support Nucliq Biologics as they continue to lead the way in integrating microbiome science into women’s health. Their work exemplifies how Atlantic Canadian innovation is shaping the future of personalized medicine, not just in our region, but globally.

For more information on Gutcheck VIVO and to order your test, visit mygutcheck.ca

DischargeHUB: Transforming Patient Transitions with Seamless Discharge Planning

At Bounce Health Innovation, we spotlight trailblazing companies that are reshaping healthcare delivery. One such company is DischargeHUB, a Canadian innovator dedicated to enhancing patient flow and optimizing discharge processes across the healthcare continuum.

DischargeHUB offers a comprehensive solution that streamlines the discharge process for patients transitioning from hospital to home. By integrating care coordination, task management, and communication tools, DischargeHUB ensures that all aspects of a patient’s discharge are efficiently managed. This approach not only accelerates the discharge process but also improves patient outcomes by reducing delays and enhancing the quality of care during the transition period.

In Newfoundland and Labrador, DischargeHUB has partnered with NL Health Services to pilot its platform at the Health Sciences Centre and St. Clare’s Mercy Hospital in St. John’s. This six-month pilot focuses on patients who are medically ready to be discharged but require additional support at home, such as home care services or medical equipment. The goal is to facilitate a “home first” approach, allowing patients to recover in the comfort of their own homes while ensuring they receive the necessary care and support.

The collaboration with NL Health Services aligns with the province’s commitment to improving patient flow and reducing alternative level of care (ALC) days. By optimizing discharge planning, DischargeHUB helps free up hospital beds for patients who require acute care, thereby enhancing the overall efficiency of the healthcare system.

Furthermore, DischargeHUB’s partnership with the CAN Health Network underscores its potential for broader application across Canada. Through this collaboration, DischargeHUB aims to expand its reach and impact, bringing its innovative solutions to healthcare providers nationwide.

At Bounce, we are excited to support DischargeHUB as it continues to lead the way in transforming patient transitions and discharge planning. Their work exemplifies how Canadian innovation is driving improvements in healthcare delivery, ensuring that patients receive timely, coordinated, and compassionate care during one of the most critical phases of their healthcare journey.

For more information on DischargeHUB and their innovative solutions, visit their official website.